Health for all, Hunger for none — Bayer
Bayer IT Service Desk

How can we help today?

IT support, onboarding, offboarding and application access, all in one place.

IT Support

Need help with technical issues? Submit an IT support request for hardware problems, software installations, network issues, and more.

Request IT Support

Onboarding

Welcoming a new team member? Request IT equipment, system access, and software licenses for new employees joining Bayer.

Start Onboarding

Offboarding

Employee leaving? Ensure a smooth transition by requesting proper account deactivation, equipment return, and data transfer procedures.

Start Offboarding

Application Request

Request access to specific applications or software tools.

Request Application Access

My Requests

View all your submitted requests and their current status

View My Requests

IT Support Request

Submit your technical issue and our team will assist you promptly

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Details
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Review
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Done
Keep it short and descriptive, e.g. "VPN not connecting" or "Need software installed".
Select "IT Support" for general issues. Use other groups only if directed.
Please choose a request type.
If your location is not listed, choose "Other"
Screenshots or error messages help us resolve your issue faster. Accepted: images, PDF, Word.
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CC Participants

User Onboarding

Request equipment and access for new team members

New Hire Details

Organizational Info

If not found or not applicable, leave blank.

Logistics & Equipment

The earliest available start date is the Monday after next. For urgent requests that need an earlier date, submit the form and reply to the ticket confirmation email to request an exception.
If your location is not listed, choose "Other"
Include street address, city, state, and zip code. Equipment will be shipped before the start date.
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Special Access & Additional Info

CC Participants

User Offboarding

Manage account deactivation and equipment return

Offboarding Type

Choose "Internal Transfer" if the employee is moving to another team within Bayer rather than leaving the company.

Offboarding User Details

If user not found (e.g., contractor/external), check the box below to enter manually.

Organizational Info

If not found, enter manually below.

Logistics

Select the employee's last working day. Submit offboarding requests as early as possible.
If your location is not listed, choose "Other"
Optional but recommended for employees with hardware.
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Provide any additional context (e.g., special access revocation, data transfer needs, etc.).

SharePoint Ownership Transfer

Resources:

Equipment Return Responsibility

CC Participants

Application Access Request

Select the application and provide required details

If your application is not listed, select "Other/App Not Listed/New Application" at the bottom.
Include any relevant context such as project name, team, or urgency.
Accepted formats: images, PDF, Word documents. Max 4 attachments.
No file chosen

CC Participants

CC'd participants will receive email notifications about this request.

Your Charles Proxy license

Download Charles from charlesproxy.com/download, then register it with these details.

My Requests

All requests you have submitted across IT Service Desk, IAM, License Requests, and Onboarding

Request Submitted Successfully!

Thank you! Our team has received your request.